Insurance Account Representative - State Farm Agent Team Member
Part Time • Sacramento - CA
Replies within 24 hours
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
About Our Agency
Robert Cooper – State Farm is a growing, customer-focused insurance agency serving Sacramento and the surrounding region, with clients across California, Oregon, and Arizona. Our mission is to make insurance clear, empowering, and accessible by educating customers and helping them feel confident in their coverage decisions.
We value integrity, consistency, and strong customer relationships. Our team operates in a professional, energetic environment where reliability, effort, and a positive attitude matter.
Position Overview
As an Insurance Account Representative, you play a key role in supporting our customers and contributing to the agency’s day-to-day success. This position blends customer service and entry-level sales support, making it ideal for someone who enjoys helping people, communicating clearly, and learning insurance products.
You will assist customers with questions, applications, and renewals while identifying opportunities to connect customers with appropriate coverage options. This role is well-suited for someone who is organized, personable, and comfortable in customer conversations, with interest in growing within the insurance industry.
Key Responsibilities
- Provide clear and accurate information about insurance products and services
- Assist customers with policy applications, updates, and renewals
- Respond to customer inquiries in a timely, professional manner via phone, email, and text
- Support basic sales conversations by identifying customer needs and relaying opportunities to licensed team members
- Maintain accurate records of customer interactions, documentation, and follow-ups
- Collaborate with team members to ensure a smooth, positive customer experience
Required Qualifications
- Strong communication and interpersonal skills
- Detail-oriented with the ability to multitask and stay organized
- Comfortable interacting with customers and handling questions
- Dependable, professional, and coachable
- Ability to follow processes and document information accurately
Preferred Qualifications
- Previous experience in customer service, sales, or a client-facing role
- Interest in insurance, financial services, or professional sales
- Property & Casualty insurance license (or willingness to obtain)
What We Offer
- Competitive base pay with opportunity for performance-based incentives
- Paid time off (holidays, vacation, and personal days)
- Training and development to build insurance and sales knowledge
- Clear growth path into Account Associate or Account Manager roles
- Supportive, team-oriented work environment
Compensation: $20.00 - $24.00 per hour
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Antelope, CA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none